The book, “The Skills of Communication” is selling well. Communication is an extremely important skill at work, but at the same time, hard to define. Many people worry about it, and try to improve speaking skills first, in order to improve communication skills.

 

 

Actually, “speaking” accounts for a large percentage of communication. Probably at 90 percent of communication, people are talking.

 

However, I have to say that “speaking” isn’t efficient. When you speak to someone about an important issue, it probably doesn’t come through well.

You must have seen “a person forgets most things in 3 days”.

It is not you had a bad luck, but it is a human nature.

 

Human beings forget things because we